Introduction

These General Terms and Conditions (the “Terms”) govern your use of the Training Hive platform, accessible at https://www.traininghive.org (hereinafter referred to as the “Platform”). The Platform is owned and operated by Training Hive. By accessing or using the Platform, you agree to these Terms along with our Privacy Policy, which outlines how your data is collected, stored, and used.

Definitions and Terms of Use

For clarity, the following definitions apply:

• “User Account”: The unique login (username and password) created by Users to access services on the Platform.
• “Course”: An online educational program offered on the Platform, consisting of videos, resources, and instructional content.
• “Platform”: The website, applications, and other digital interfaces where Training Hive’s services are provided.
• “Service”: The provision of educational content through Courses and other online resources.
• “Membership”: Subscription plans granting Users access to various Courses and services.
• “Instructor”: An individual providing expertise and course content via the Platform.
• “Rate”: The cost associated with accessing Courses, Memberships, or services offered on the Platform.

Use of Personal Information

Your personal information will be handled in accordance with our Privacy Policy. You may adjust your preferences regarding data use or marketing communications by contacting us at hello@traininghive.org.

Description of the Platform

Training Hive is an online learning platform offering a range of Courses taught by industry experts. Users can create accounts, enroll in Courses, participate in forums, and engage with instructors. Training Hive reserves the right to modify or remove content at any time.

Acceptance of the Terms

By using the Platform, you acknowledge that you have read, understood, and agree to these Terms. If you do not agree, you should not use or access the Platform.

Content Availability

The content available on the Platform, including video lessons, resources, and written materials, may change or be removed at Training Hive’s discretion. Links to third-party websites may be provided for additional resources, and Training Hive is not responsible for external content.

Registration

To access Courses, Users must register by providing accurate information, such as name and email. You are responsible for maintaining the confidentiality of your login credentials and for any actions taken using your account. Notify Training Hive immediately if you suspect unauthorized use.

Liability for Passwords

Users are responsible for safeguarding their account credentials. Training Hive will not be liable for any unauthorized use of your account unless notified by the User.

Correct Use of the Platform

The Platform is to be used only for lawful purposes. Users must not:

• Engage in harassment or abuse of other Users.
• Upload offensive, illegal, or copyrighted material.
• Use bots or automated tools to access the Platform.
• Engage in any fraudulent activity or commercial use without permission.

Products and Memberships

Training Hive offers a range of Courses and Membership plans that provide access to educational content. Memberships may vary in duration and access levels, and details of each plan are provided on the Platform.

Cancellations and Refund Policy

You have the right to cancel your purchase within 14 days from the date of the transaction. If you access the course materials within this period, you waive your right to cancellation. For cancellations, contact hello@traininghive.org. Refunds are not available after accessing the course content.

Payment Methods

Course fees are payable via credit card, PayPal, or other methods specified by Training Hive. Training Hive reserves the right to update payment methods or conditions at any time.

Relationship with Instructors

Instructors on the Platform are independent professionals, and Training Hive is not responsible for the content they provide. Issues regarding course material should be directed to Training Hive.

Intellectual Property

All content on the Platform, including videos, text, and software, is the property of Training Hive or its licensors. Unauthorized reproduction or use of this content is prohibited.

Privacy and Cookies

Training Hive values your privacy and complies with relevant data protection laws. By using the Platform, you consent to our use of cookies for improved functionality.

Amendments to Terms

Training Hive reserves the right to modify these Terms at any time. Any changes will be effective upon publication. Continued use of the Platform constitutes acceptance of the revised Terms.

Jurisdiction and Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes arising from the use of the Platform will be resolved under UK jurisdiction.

For questions or concerns regarding these Terms, please contact us at hello@traininghive.org.